![]() ![]() Synology volume may crash due to single/multiple disk failure or other disk-related issues. Thus, make sure your Synology device has a power backup. Therefore, it’s recommended not to install non-Synology memory modules.Īn abrupt shutdown or a power failure may result in disk failure. If a non-Synology memory module is installed in your Synology NAS, it may result in file system errors and lead to a volume crash. Do not Install Non-Synology Memory Modules.You can enable notifications for drive bad sectors, I/O errors, etc. Synology gives you an option to enable disk-related notifications. If you find an issue with the disk, promptly take an action to fix it and prevent a volume crash. tests regularly lets you know the health of your disks and detect drive issues if any. Synology recommends using the drives which are compatible with respective Synology NAS models. It follows stringent practices to get back your data with utmost privacy and safety. It has all the resources and proprietary tools to effectively recover data from NAS drives. Stellar has an impeccable record of retrieving data from Synology NAS volumes. They can recover Synology volume data, even if the disk(s) is physically damaged. The data recovery experts at Stellar can recover data from RAID and non-RAID configurations. However, if disk failure has exceeded the fault-tolerance limit or you’re using non-RAID configurations, then you need to contact a NAS data recovery expert such as Stellar. If the Synology volume has crashed due to multiple RAID disks failure, you can try replacing the failed disks. Scenario 2: If the Synology disk(s) has malfunctioned However, if you’re restoring data from RAID or Synology Hybrid RAID (SHR) configuration, you need to use mdadm commands in Ubuntu. To restore data from basic storage types, only mounting the drive with the mount command would fetch the data. Now, launch the Ubuntu Terminal and use Terminal commands to mount the drive(s) and recover data. NOTE: You can use a system with Ubuntu OS installed on it or create a bootable Ubuntu USB stick to boot from it. In such a case, connect the drives to a system with Ubuntu Operating System (OS) to get back your data. Scenario 1: Synology Volume Crashed, even if the Drives are Healthy Ways to Recover Data from Crashed Synology Volumeĭepending on the given scenario, you can take appropriate action to resolve the volume crash issue and recover the data. To check these logs, navigate to:Īfter performing these tests/diagnostics, if you’ve found that the disks are healthy, it means there are problems with your Synology NAS. The disk logs can tell about the occurrence of a disk-related event such as I/O error, disk plugged in/out, etc. The health levels such as Warning, Critical, Failing, or Access Error are alarming situations. attribute ID 199 (UDMA_CRC_Error_Count) is not 0, it means that the disk has issues.Īlternatively, you can go to the History tab to view the drive health diagnosis results and the history of major S.M.A.R.T. ![]() Storage Manager > HDD/SSD > Health Info > S.M.A.R.T. status tells about the overall health of a drive. For this, go to Storage Manager and check the following: To check further about the problem, use Synology’s Storage Manager utility. ![]() If yes, it indicates a malfunction in the NAS disk. How Do I Know If the Problem Is with My Synology NAS Or Disk(s)?įirstly, you need to check if you’ve received bad sectors notification.
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